Shipping & Deliveries FAQ

We provide a number of shipping methods to get your orders to you safely, in tact and on time. Fulfilment times may take from 0-2 working days. Most products are in stock. However, sometimes a particular item may be late in due to supplier delay.

Ireland

  1. In Ireland, we use An Post Standard Post Delivery, which is among the cheapest options for you. This method means that there won't be a tracking code on your delivery but it usually still only takes 1-2 days maximum anyway after it has been fulfilled on our end. We can also use this option for Northern Ireland.
  2. We offer DPDTracked courier (1-2 working days after fulfilment) option which is more expensive but gives you more transparency about the status of your delivery. We will be reviewing these options ongoing so as to reduce the delivery cost to you and may switch to an alternative courier.
  3. Thirdly, we offer a Click-&-Collect Pickup option for Carlow - please select "Pickup" at the Shipping page at the Checkout. This may suit people who are nearby in the Carlow region. With this option, we will contact you to arrange the pickup at our business address. Typically, we offer pickup times from 2pm until 6pm on weekdays and also a Saturday morning from 9am-12noon. These are the only available times, as we do not have a public retail store as such, and we are currently a small team. As we grow as a business, this Pickup option may change.

EUROPE

For orders being delivered to member states of the European Union, we use the courier DPD and will provide you with a tracking number once your order is shipped.

REST OF WORLD

For deliveries being shipped to the rest of the world, including UK we will endeavour to use the safest and fastest method possible, namely a courier with a tracking code for you.